Knowledgebase
Some Internet service providers block ports
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Some ISP's actively block port 25 to other servers other than their
own. The symptom of this would be a Time out when attempting to connect
to our smtp server via your ISP's connection. What should you do? Contact your ISP first to establish this if you are getting time out messages and the connection is not being made to our servers. If your ISP is blocking port 25, then we can enable exim to run on port 26, or you can simply change your outgoing mail [SMTP] to your ISP's mail server [mail.yourISP.com] in order for you send mail through your ISP. To change to port 26, check your Outlook Express "Advanced" tab. You'll see SMTP set to 25, so just change that to 26, and you're right to go!  |
